Course Overview
One of the major challenges faced for anyone working in a matrix structure is the ambiguity and lack of clarity. You will be reporting to at least two people, and it can be confusing knowing who to report to first or how to prioritise your work.
Employees are faced with different styles, ways of working, approaches and personalities and must find the best way to respond to each of them.
Anyone who manages in a matrix organisation needs to be aware of this, and needs to develop skills, over and above the normal management skills.
This GBS management training course is designed for anyone about to become a manager in a matrix organisation, or currently is one but who would benefit from improving their existing skill base and confidence.
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Explore the concept of what matrix management is
- Identify the benefits and potential liabilities of matrix management
- Clarify the differences in style and approach between a traditional Manager and a matrix Manager
- Learn how to succeed in managing and leading in a matrix environment
- Keep the appropriate levels of accountability and responsibility in matrix teams
- Adopt a variety of practical methods and specific tools and techniques to lead a matrix-managed team effectively
- Developed a robust personal action plan
Course format options
Other Management & Leadership Courses
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