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Management & Leadership Courses

Supervisory Skills

Course Overview

It can be particularly difficult for those in supervisory positions to bridge the gap between ‘doing’ and ‘supervising’ successfully, whilst at the same time being regarded by their staff as part of Management. Quite often, Supervisors feel that they are trapped between a ‘rock and a hard place’ when it comes to getting the job done. That is why this job focuses on leading the team through communication, motivation and delegation techniques as well as coping with problems.

The 2 day GBS Supervisory Skills course has been designed to provide new Supervisors with the confidence and techniques needed to lead their team to success, whilst achieving their own organisational goals.

Typical learning outcomes

  • Be clear about the role and responsibilities of a Supervisor
  • Build the knowledge and skills needed to perform the role
  • Describe the functions of Leadership and identify own style
  • Understand what motivates different individuals
  • List the steps in empowering your team
  • Adopt techniques to delegate effectively
  • Developed a personal and team action plan

Course format options

  • In House Course

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