GBSFAQ's

GBS Corporate Training designs and delivers professional development programmes tailored to your organisation’s specific needs. Our core areas include leadership and management development, customer service, communication skills, coaching and mentoring and broader business skills training. Whether you need a one-day workshop or a multi-month development programme, we build solutions around your objectives.

We use a structured approach to training needs analysis, which may include stakeholder consultations, learner diagnostics, skills gap assessments, and organisational reviews. This ensures the development priorities we identify are grounded in your business reality, not generic assumptions.

Both. We offer a full range of learning formats including: • Short, focused workshops • Accredited qualifications • Multi-session leadership and management programmes • Coaching and mentoring support The right format depends on your objectives, timescales, and learner needs, we’ll advise on the best approach.

Group size depends on the programme format and learning objectives. We can accommodate small teams where a more personalised, high-impact experience is required, or support larger organisational cohorts. We’ll recommend the optimal group size as part of programme design.

Yes. We support accredited learning pathways and programmes aligned with recognised awarding and professional bodies. Accredited training leads to formally recognised qualifications or credits that hold weight with employers and can contribute to a learner’s professional development record.

Yes. Navigating qualification levels, credit frameworks, and professional body standards can be complex. We advise clients on the most appropriate learning pathways based on your learners’ roles, career stage, and your organisation’s development goals, so you invest in the right qualification, at the right level.

Pricing is tailored to each programme and depends on a number of factors: • Programme length and number of sessions • Delivery format (in-person, virtual, or blended) • Number of learners • Accreditation requirements • Degree of customisation • Venue and travel arrangements (where applicable). Contact us to discuss your requirements and we’ll provide a clear, detailed proposal.

We accept a range of business payment arrangements including bank transfer, corporate invoicing or credit card payments. We’ll agree the most practical payment method for your organisation during contracting.

Yes. We can structure delivery in phases aligned to your budget cycles and operational calendar. Phased delivery also allows for evaluation and refinement between stages, which can improve overall programme impact.

Yes. We support organisations nationwide through both in-person delivery (at your site or an external venue) and fully online programmes. Wherever you’re based, we can design and deliver an effective solution for your teams.

We use a range of evaluation methods to measure impact and demonstrate return on investment: • Learner feedback and satisfaction surveys • Pre- and post-training knowledge assessments • Behavioural impact reviews (line manager input) • ROI and business outcome measures. Evaluation is designed into the programme from the start so measurement is meaningful, not an afterthought.

Yes. We specialise in designing fully customised learning solutions aligned to your business objectives, operational challenges, and workforce development goals. Rather than off-the-shelf content, we work with you to create programmes that reflect your culture, context, and people.

GBS Corporate Training offers flexible delivery to suit your organisation’s needs: • In person at your premises or an external venue • Virtually via live online sessions • Through blended learning combining both We can come to you, host training at a venue or delivery entirely online, whatever works for your team and budget.

Yes. We develop programmes for all levels of an organisation, from frontline employees through to senior leaders. This includes: • Frontline and customer-facing teams • Supervisors and team leaders • First-line and middle managers • Senior leaders and executives. Content, language, and learning activities are adapted to be relevant and appropriate for each audience.

Yes. All participants receive a certificate of completion. For accredited programmes, learners may also gain formally recognised qualifications or credits from professional awarding bodies. We’ll confirm what certification is included when we scope your programme.

We can design and deliver programmes aligned with a range of professional bodies and qualification frameworks, including: • Chartered Management Institute (CMI) — leadership and management development pathways • Institute of Leadership & Management (ILM) — leadership qualifications and standards. If you have a specific awarding body or qualification framework in mind, we’ll advise on alignment and suitability.

Yes. Our trainers and consultants bring a combination of professional industry experience and formal teaching or training qualifications. We match facilitators to programmes based on subject expertise, sector knowledge, and delivery experience to ensure every learner gets a high-quality experience.

Yes. For organisations with ongoing development needs, we offer tailored corporate training packages and longer-term learning partnerships. A retained arrangement can provide better value, greater consistency, and a closer working relationship, we become an extension of your L&D function.

Payment terms are agreed during the contracting stage and will vary depending on programme scope and delivery arrangements. In most cases, invoices are raised after training has been delivered rather than paid in advance.

Simply get in touch to tell us about your organisation, your objectives, and the outcomes you’re looking for. We’ll ask the right questions, listen carefully, and recommend a training solution that fits. There’s no obligation in having an initial conversation, contact us via the form below or call us directly.

Yes. Post-training support can be built into the programme from the outset. Options include follow-up coaching sessions, refresher workshops, learner check-ins, and impact reviews. We believe training works best when it’s part of a joined-up learning strategy, not a one-off event.

Yes. Beyond individual programmes, we work with organisations to develop broader workforce development strategies. This includes leadership pipeline planning, succession planning, continuous professional development frameworks, and multi-year L&D roadmaps aligned to business growth.