SituationalLeadership®
To lead effectively today, leaders must balance task direction with relationship-building to drive consistent team performance.






One Model, Every Situation
What Is Situational Leadership®
Dr. Paul Hersey’s original Situational Leadership® model focuses on the dynamic between leaders and followers. It considers task direction, relational support, and follower readiness to adapt leadership style to each situation.
Used by over 70% of Fortune 500 companies, this flexible model equips leaders to meet the demands of a diverse workforce and a rapidly changing global marketplace.
Situational Leadership® Training
Situational Leadership® - Building Leaders
The need for effective leadership is greater than ever. A recent CMI report found that 43% of workers rate their line managers as ineffective, failing to recognise or support their talents. The Situational Leadership® model is arguably the most recognised, utilised and effective leadership and influence tool in the history of the behavioural sciences. Leaders who use the model are equipped with the necessary tools to navigate the demands of an evolving business landscape and an increasing diverse workforce.
So it’s no surprise that 70% of Fortune500™ companies consider the tool as a critical component of their leadership development strategy. It transcends cultural and generational differences with a success rate that speaks for itself. Situational Leadership® is a proven model of effective leadership that has endured the test of time. It’s a practical approach which helps your people to be more effective in achieving their goals, and shows you, as a leader, how best to respond to their performance needs. More than ever, businesses need well-equipped and adaptable leaders.
Participants who complete the online assessments (LEAD Self and LEAD Other) gain valuable insights into their primary leadership behaviours and the leadership styles they typically draw upon.
We can help you rise to the challenge.
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
By the end of the programme, learners will be able to
Analyse their own and staff members’ needs in terms of ‘Performance Readiness®’ to undertake tasks
Define and recognise ‘task behaviours’ and ‘relationship behaviours’
Define and recognise a range of leadership and influencing styles
Match leadership or influencing styles to a variety of situations
Describe their own preferred leadership and influencing styles
Analyse team members’ feedback on their leadership and influencing styles
Apply course concepts to their own work situation
Delivery Options
Situational Leadership®: Building Leaders is available in two different formats: instructor-led (both virtually and face-to-face inhouse) and blended in order to provide the flexibility that your organisation requires.
Situational Leadership®: Building Leaders – Instructor Led Training (ILT)
Our instructor-led Building Leaders programme gives an in-depth understanding of the Situational Leadership® model and its applications. It equips leaders with the necessary tools to skilfully navigate the demands of an increasingly diverse workforce and evolving global marketplace. It is available for inhouse delivery (both virtually and face-to-face) and we also have a selection of virtual public course dates for individuals to participate in.
Situational Leadership® - Certification
Situational Leadership® certification can be awarded to an organisation’s internal trainer(s) who successfully complete(s) the three day Situational Leadership® programme.
The certificate is designed to equip trainers with the necessary skills and knowledge to deliver licensed Situational Leadership® within their own organisation. A licensed ‘Administration Resource Kit’ is provided for each of the certificated trainers to deliver Situational Leadership® training in-house. Its use is restricted to the host organisation only and the licence remains valid as long as the organisation has their own certificated trainers.

The first part of the certificated process involves experiencing the Situational Leadership® programme as a participant. The aim is to ensure participants understand how the Situational Leadership® model can become a tool to help them interact with others in a way that focuses on performance, helping realise potential. Self-assessment and 360° feedback (online pre-work) of preferred leadership styles are introduced to enable specific development actions to be planned.
Participants then undergo ‘teach-back’ where they prepare and deliver an agreed section of the Situational Leadership® programme. Accurate demonstration of knowledge and understanding of the model will result in certification. (It should be noted that individuals’ training skills are not assessed).
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
By the end of this session delegates will have the knowledge to:
Successfully deliver the Situational Leadership® - Building Leaders programme within their own organisation
Be certificated to Center for Leadership Studies standards
Understanding of Legal and copyright requirements relevant to Center for Leadership Studies products and licensing
UK-Based. Globally Trusted.
Official UK and Ireland Affiliate for Situational Leadership®
The Situational Leadership® model is arguably the most recognised, utilised and effective leadership and influence tool in the history of the behavioural sciences.
To be successful in today’s work environment, a leader must learn to appropriately balance their task direction with the proper relationship behaviour, leading to high levels of consistent performance across team members.

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Frequently Asked Questions
What is Situational Leadership®
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The theory of Situational Leadership® was developed by Ken Blanchard and Paul Hersey in 1969. It works on the principle of adapting a leadership style in order to successfully influence a task or meet the needs of the team or team members. The Situational Leadership® model provides a framework in order to diagnose a situation, task or person so that they can use a style which will produce a positive outcome.
What is an Example of Situational Leadership®?
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One example of Situational Leadership® is when a leader adapts their style to meet the needs of an individual who is approaching a new task and the leader would select to use a more directing style in order to assist them. This involves changing the way they communicate, give instruction, or provide support based on what would be most effective for the team or individual in that situation. Situational leaders should have a good understanding of their team members’ strengths or needs.
What Are the Four Leadership Styles of Situational Leadership®?
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The four leadership styles described in Situational Leadership® have been designed to provide a leader with the highest probability of success in each situation they may encounter. They are designed to be used flexibly in reaction to a particular situation, individual or team member. Style 1: Telling, Directing or Guiding Style 2: Selling, Coaching or Explaining Style 3: Participating, Facilitating or Collaborating Style 4: Delegating, Empowering or Monitoring
What Makes a Good Situational Leader?
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There are many factors that make a good situational leader. However, the most important one is the ability to adapt to different people in different situations. Flexing a leadership style which can seamlessly change in a moment’s notice is critical to business success and the simplicity of the model focuses on what is needed ‘in the moment’ and how to influence others in order to achieve it.
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Contact Information
Phone
01252 618 400
Our Office:
Sentinel House, Harvest Crescent, Fleet, Hampshire, GU51 2UZ
Email Us
theteam@gbscorporate.com





