EmotionalIntelligence

One of the most important attributes of any inspiring manager or leader is their ability to display emotional intelligence.

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Emotional Intelligence

Emotional Intelligence Course Overview

One of the most important attributes of any inspiring manager or leader is their ability to display emotional intelligence. The ability to understand, relate and manage their effect on others is critical to effective leadership and with the rise of hybrid working structures, managers and leaders now need to be able to demonstrate emotional intelligence both in-person and digitally.

Understand what is meant by the term Emotional Intelligence (EI)

Consider people who have EI and the impact they have

Explore each of the constructs of EI and associated competencies

Higher levels of self-awareness, self-regulation, social skills, empathy and motivation

Identify how different emotions affect behaviours

Identify digital tools and strategies to use in remote communication

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