Stakeholder ManagementCourses
Stakeholder management is critical for the successful conclusion of any project. It is critical for managing any client relationship, and in the effective fulfilment of Service Level Agreements. (SLA’s)
Stakeholder Management Courses Course Overview
Stakeholder management is critical for the successful conclusion of any project. It is critical for managing any client relationship, and in the effective fulfilment of Service Level Agreements. (SLA’s) Developing healthy relationships with each Stakeholder and being mindful of the impact they each have on the successful implementation of a project is important. Each stakeholder is unique, and has different needs and wants, and corporate goals and strategy. These all need to be factored into the relationship, and the relationship needs to be managed sensitively, and steps taken to ensure each relationship is healthy and productive. Unhealthy Stakeholder relationships can trigger a tremendous drain in mental energy and time. The GBS Stakeholder Management course is relevant for anyone in business who affects stakeholder engagement and will enable them to develop their stakeholder strategy map, explore techniques and learn tools to ensure each relationship is productive and viewed by the stakeholder as positive. Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Develop a personal stakeholder map to identify each stakeholders and their gatekeepers
Identify what they want and need and their strategic imperatives
Develop a strategy to help them achieve their business and specific needs
Appreciate how we can deliver results through managing our stakeholders
Assess the state of the relationship
Identify the barriers and the enhancers in the relationship
Understand and factor in varying personality profiles
Learn techniques to adapt communication style
Learn techniques to speak in “their” language
Learn technique to deliver compelling arguments and business cases
Develop a personal and stakeholder action plan
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