Whether your employees work alone, lead a team, or perhaps lead your organisation there are courses here for everyone to enable them develop the skills your business needs to demonstrate. Build your own learning curriculum.
Our course range (click to view)
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Management & Leadership courses
Learn more about our Management & Leadership courses
- Appraisal Skills
- Business Planning
- Change Management
- Coaching for success
- Creativity, Innovation and Problem Solving
- Delegation
- Emotional Intelligence
- Employee engagement techniques to achieve and sustain NEW
- Facilitation Skills
- Finding The Time To Lead NEW
- Getting From Good To Great – Masterclasses For Your Senior Leaders NEW
- Introduction to Management
- Managing Diversity
- Managing Remote Teams
- Matrix Management
- Mentoring Skills
- Middle Manager Development
- Performance Management
- Recognising and Dealing with Employee Stress
- Recruitment, Interviewing and Selection
- Situational Leadership® - Certification
- Situational Leadership®: Building Leaders
- Supervisory Skills
- Team Leadership
- The Resilient Manager NEW
Course format options
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Quality Improvement courses
Learn more about our Quality Improvement courses
CQI: IRCA Quality courses
- PT202 – Managing Process Performance
- PT203 – Managing Management Systems
- PT204 – Managing Change and Continual Improvement
- PT205 – Managing Problem Solving
- PT208 – Managing Quality Planning
Process Improvement courses
- 8 Disciplines of Problem Solving (8D) NEW
- Lean Practitioner NEW
- Lean Six Sigma Yellow Belt NEW
- Lean Six Sigma Green Belt NEW
- Lean Six Sigma Black Belt Conversion NEW
- Technical Report Writing NEW
Course format options
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Personal Impact & Effectiveness courses
Learn more about our Personal Impact & Effectiveness courses
- Advanced Presentation Skills
- Assertiveness at Work
- Business Writing
- Facilitating motivational MeetingsNEW
- Giving and Receiving FeedbackNEW
- Handling the Media
- Influencing and Persuading
- Interpersonal Communication
- Managing UpwardsNEW
- Presentation Skills
- Public Speaking
- Resilience and Personal Wellbeing
- Mental Health First Aid IntroductionNEW
- Mental Health First Aid One DayNEW
- Mental Health First Aid Two DayNEW
Course format options
- Specialised Business Skills courses
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Customer Service & Sales courses
Learn more about our Customer Service & Sales courses
- Consultative Selling
- Negotiation Skills
- Credit Control
- Customer Relationship Management
- Creating a Positive Customer Experience
- Dealing With Complaints and Aggression
- Essential Selling Skills
- Sales Negotiation Skills
- Telephone Techniques Skills
Course format options
- Trainer & HR Development courses
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ILM Accredited courses
Learn more about our ILM Accredited courses
- Level 2 Award in Leadership and Team Skills
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Certificate in Team Leading
- Level 3 Award in Leadership and Management
- Level 3 Certificate in Leadership and Management
- Level 3 Certificate in Principles of Leadership and Management
- Level 4 Award in Leadership and Management
- Level 5 Award in Leadership and Management
- Level 5 Certificate in Leadership and Management
Course format options
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CMI Accredited courses
Learn more about our CMI Accredited courses
- Level 2 Award in Team Leading
- Level 2 Certificate in Team Leading
- Level 2 Diploma in Team Leading
- Level 3 Award in Principles of Management and Leadership
- Level 3 Diploma in Principles of Management and Leadership
- Level 5 Diploma in Management and Leadership
Course format options
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