In every successful organisation, quality doesn’t operate in isolation. It touches every department, every process, and every person. And yet, one of the most common challenges quality professionals face isn’t about systems or standards, it’s about influence.
Being technically skilled is no longer enough. To drive meaningful improvement and lasting change, quality practitioners must be able to engage, persuade, and influence stakeholders at every level, from front-line teams to senior executives and external partners.
That’s exactly what the upcoming CQI Practitioner-level course – PT209: Managing and Influencing Stakeholders(19–21 November 2025) is designed to help delegates achieve.
Why Stakeholder Management Matters More Than Ever
In today’s complex organisations, quality professionals often find themselves at the centre of competing priorities. Production wants speed, compliance demands control, finance focuses on cost, and customers expect perfection. Balancing these voices, and securing buy-in for improvement initiatives, requires more than data and documentation. It requires strategic communication and trusted relationships.
The PT209 course helps participants build precisely these skills. Delegates learn how to:
- Identify key internal and external stakeholders and understand their motivations
- Analyse the dynamics of influence within and beyond their organisation
- Communicate effectively with different audiences, adapting their approach for impact
- Build partnerships and credibility that support long-term quality objectives
- Overcome resistance and secure commitment to change initiatives
By the end of the programme, delegates walk away not only with a stronger understanding of stakeholder theory, but with practical tools to apply immediately in their day-to-day roles.
These are the skills that distinguish influencers from implementers, and the professionals who can align people behind a shared vision of quality are those who rise fastest in their careers.
How the Course Is Delivered
The PT209 – Managing and Influencing Stakeholders course will be held on 19–21 November 2025, from 9:30 am to 5:00 pm (UK time), delivered through Virtual Instructor-Led Training (VILT).
This format allows delegates from across the UK — and around the world — to connect live with expert trainers and fellow professionals, sharing insights, challenges, and best practices in real time.
Participants receive:
- Full CQI registration and course materials
- Access to expert guidance and interactive discussions
- A CQI-recognised qualification upon successful completion and assessment
At a cost of £1,250 + VAT per person, the course offers exceptional value for a professionally accredited learning experience that can reshape how you lead and influence.
Why Quality Professionals Choose GBS
With over 50 years of experience developing leaders and quality specialists across every major industry, GBS Corporate Training understands what it takes to deliver learning that sticks.
As an accredited CQI training provider, our Practitioner-level programmes combine academic rigour with real-world relevance, equipping delegates not just to learn, but to lead.
GBS’s flexible virtual delivery model makes it easy for busy professionals and distributed teams to access high-quality training without sacrificing collaboration or interactivity.
Secure Your Place on PT209 – Managing and Influencing Stakeholders
With the first two autumn courses now fully booked and completed, this is the final CQI Practitioner-level programme of 2025, and spaces are already limited.
If you’re a quality professional looking to enhance your influence, credibility, and impact, this course will give you the confidence and capability to make your voice heard across your organisation.
Now is the time to invest in the skills that will define your success in 2026 and beyond.
*ISO 9001:2015 relates to GBS Corporate Training's products and services