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Management & Leadership Courses

Problem Solving Training and Decision-Making

Problem Solving Training Course Overview

The shift to a more innovation-driven economy and business world has been abrupt. The speed of change is driving the need for organisations to continually innovate, find new ways of working, new products, new solutions and implement creative problem solving to resolution quickly.

This means that the individuals within an organisation need to become more creative, innovative and less accepting of tried and tested methods. They must be agile and resolve them before their competitors steal a march in their client base whilst the company tries to resolve its problems.

Essentially, this means a new breed of employee, with creative thinking and advanced problem solving capabilities. One who looks past the conventional way of doing things and takes calculated, creative risks to arrive at new and innovative solutions. Employees with an innovative mind-set demonstrate a high level of commitment to completing a project, against all the odds, and find a way to overcome any obstacles placed in their path.

This way of thinking is not just the preserve of the marketing or creative team, but in our view should be the way for anyone and everyone who holds a management role.

This highly practical and experiential problem solving training course has been designed for anyone in a managerial role and for teams that need to resolve problems or find new and better ways of achieving their goals. The skills and critical tools that are taught on this course would also be useful for those in project management positions as the ability to solve problems and make decisions is vitally important in these roles.

Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.

Typical learning outcomes

The content of the course has been designed to help provide you with the information and experience necessary to improve your problem solving skills. The types of skills you will learn are:

  • Using an analytical approach to problem solving
  • Using divergent and convergent thinking techniques
  • Demonstrating advantages and disadvantages of group decision making
  • Describing the different types of decision making processes
  • Practicing creative and innovative approaches to overcome the barriers to effective solutions
  • Applying a toolbox of techniques to resolving real business problems
  • Applying a toolbox of techniques to innovating new ideas for a real business issue
  • Developing a personal action plan

Course format options

  • In House Course
  • Prices available on request
  • Virtual

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