Studies show that people’s motivation to improve productivity on a task increases (by nearly 60%) in performance effort alone when they have a challenging goal and receive feedback on their progress. Goals without feedback have little effect on motivation. This is why the ability to give and receive feedback is so important.
Feedback is a gift. It should be given as a gift, received as a gift, and packaged thoughtfully. Feedback handled well provides a fantastic opportunity to improve performance and motivation so give feedback as often as possible. However, feedback handled clumsily, can damage confidence, motivation and the relationship.
The GBS one day course has been designed to equip anyone with the tools and techniques to be able to give positive feedback in a way that feels meaningful and give difficult feedback in a way that feels constructive and does feel like a gift. It also equips anyone with the tools to know how to handle feedback being given to them in a professional manner.