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Digitally Delivered courses
Learn more about our Digitally Delivered courses
- Assertiveness VIRTUAL
- Business Writing VIRTUAL
- Coaching Skills VIRTUAL
- Communicating Through Change VIRTUAL
- Communication Skills VIRTUAL
- Conducting Appraisals Remotely VIRTUAL
- Conflict Resolution VIRTUAL
- Creating Value for Customers VIRTUAL
- Dealing with Difficult People Situations VIRTUAL
- Embracing the Change in Work VIRTUAL
- Emotional Intelligence VIRTUAL
- Giving and Receiving Feedback Remotely VIRTUAL
- Holding Difficult Conversations VIRTUAL
- Influencing and Persuading Others VIRTUAL
- Introduction to Cyber Security VIRTUAL
- Introduction to Data Protection and GDPR VIRTUAL
- Managing Change VIRTUAL
- Managing Performance Through Transition VIRTUAL
- Managing Remote Meetings VIRTUAL
- Managing Remote Teams VIRTUAL
- Managing Remote Workers VIRTUAL
- Mental Health First Aid Awareness VIRTUAL
- Mentoring Skills VIRTUAL
- Negotiating and Influencing VIRTUAL
- Presentation Skills VIRTUAL
- Presenting and Sharing Important Information Online VIRTUAL
- Problem Solving and Decision Making VIRTUAL
- Remote Organisational Communication VIRTUAL
- Resilience and Personal Wellbeing whilst Working Remotely VIRTUAL
- Stakeholder Management VIRTUAL
- The Manager’s Guide to Transitioning Others Back to Work VIRTUAL
- The Mindful Manager VIRTUAL
- Time Management Whilst Working Remotely VIRTUAL
- Train the Digital Trainer VIRTUAL
- Unconscious Bias VIRTUAL
- Working at Home Effectively VIRTUAL
- Writing Effective Emails VIRTUAL
Course format options
- Assertiveness
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Management & Leadership courses
Learn more about our Management & Leadership courses
- Appraisal Skills
- Business Planning
- Change Management Training
- Coaching for success
- Dealing with Difficult People Situations
- Delegation Training
- Diversity and Inclusion Training Courses
- Emotional Intelligence Training Course
- Facilitation Skills
- Introduction to Management
- Managing Remote Teams Training
- Matrix Management Training
- Mentoring Skills Courses
- Middle Manager Development
- Performance Management Training
- Problem Solving Training Courses
- Recognising and Dealing with Employee Stress
- Recruitment, Interviewing and Selection
- Situational Leadership® - Certification PUBLIC COURSE
- Situational Leadership®: Building Leaders PUBLIC COURSE
- Supervisory Skills
- Team Leadership Courses
- The Resilient Manager
- Unconscious Bias Training
Course format options
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Quality Improvement courses
Learn more about our Quality Improvement courses
CQI: IRCA Quality courses
- PT202 – Managing Process Performance VIRTUALPUBLIC COURSE
- PT203 – Managing Management Systems VIRTUALPUBLIC COURSE
- PT204 – Managing Change and Continual Improvement VIRTUALPUBLIC COURSE
- PT205 – Managing Problem Solving VIRTUALPUBLIC COURSE
- PT208 – Managing Quality Planning VIRTUALPUBLIC COURSE
- PT209 - Managing and Influencing Stakeholders VIRTUALPUBLIC COURSE
Process Improvement courses
- 8 Disciplines of Problem Solving (8D)
- Lean Practitioner
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt Training
- Technical Report & Business Writing Courses
Course format options
- PT202 – Managing Process Performance
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Personal Impact & Effectiveness courses
Learn more about our Personal Impact & Effectiveness courses
- Advanced Presentation Skills Courses
- Assertiveness at Work
- Facilitating motivational Meetings
- Giving and Receiving Feedback Training
- Handling the Media
- Influencing and Persuading
- Interpersonal Skills Training Courses
- Managing Upwards
- Presentation Skills
- Public Speaking
- Personal Wellbeing and Resilience Training
- Mental Health First Aid Introduction
- Mental Health First Aid One Day
- Mental Health First Aid Two Day
Course format options
- Specialised Business Skills courses
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Customer Service & Sales courses
Learn more about our Customer Service & Sales courses
- Consultative Selling
- Negotiation Skills Courses
- Credit Control
- Customer Relationship Management Courses
- Creating a Positive Customer Experience
- Dealing With Complaints and Aggression
- Selling Skills Training
- Sales Negotiation Training
- Telephone Techniques Skills
Course format options
- Trainer & HR Development courses
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ILM Accredited courses
Learn more about our ILM Accredited courses
- Level 2 Award in Leadership and Team Skills
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Certificate in Team Leading
- Level 3 Award in Leadership and Management
- Level 3 Certificate in Leadership and Management
- Level 3 Certificate in Principles of Leadership and Management
- Level 4 Award in Leadership and Management
- Level 5 Award in Leadership and Management
- Level 5 Certificate in Leadership and Management
Course format options
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CMI Accredited courses
Learn more about our CMI Accredited courses
- Level 2 Award in Team Leading
- Level 2 Certificate in Team Leading
- Level 2 Diploma in Team Leading
- Level 3 Award in Principles of Management and Leadership
- Level 3 Diploma in Principles of Management and Leadership
- Level 5 Diploma in Management and Leadership
Course format options
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