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Digitally Delivered courses
Learn more about our Digitally Delivered courses
- Assertiveness NEWWEBINAR
- Business Writing NEWWEBINAR
- Coaching Others NEWWEBINAR
- Communicating Through Change NEWWEBINAR
- Communication Skills NEWWEBINAR
- Conducting Appraisals Remotely NEWWEBINAR
- Conflict Resolution NEWWEBINAR
- Creating Value for Customers NEWWEBINAR
- Embracing Change NEWWEBINAR
- Emotional Intelligence NEWWEBINAR
- Giving and Receiving Feedback Remotely NEWWEBINAR
- Holding Difficult Conversations NEWWEBINAR
- Influencing and Persuading Others NEWWEBINAR
- Introduction to Cyber Security NEWWEBINARPUBLIC COURSE
- Introduction to Data Protection and GDPR NEWWEBINARPUBLIC COURSE
- Managing Change NEWWEBINAR
- Managing Performance Remotely NEWWEBINAR
- Managing Remote Meetings NEWWEBINAR
- Managing Remote Teams NEWWEBINARPUBLIC COURSE
- Managing Remote Workers NEWWEBINAR
- Mental Health First Aid Awareness NEWWEBINARPUBLIC COURSE
- Mentoring Skills NEWWEBINAR
- Negotiating and Influencing NEWWEBINAR
- Presentation Skills NEWWEBINAR
- Presenting and Sharing Important Information Online NEWWEBINAR
- Problem Solving and Decision Making NEWWEBINAR
- Remote Organisational Communication NEWWEBINAR
- Resilience and Personal Wellbeing whilst Working Remotely NEWWEBINARPUBLIC COURSE
- Stakeholder Management NEWWEBINAR
- The Mindful Manager NEWWEBINAR
- Time Management Whilst Working Remotely NEWWEBINARPUBLIC COURSE
- Train the Digital Trainer NEWWEBINAR
- Unconscious Bias NEWWEBINAR
- Working at Home Effectively NEWWEBINAR
- Writing Effective Emails NEWWEBINAR
Course format options
- Assertiveness
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Management & Leadership courses
Learn more about our Management & Leadership courses
- Appraisal Skills
- Business Planning
- Change Management Training
- Coaching for success
- Delegation Training
- Diversity and Inclusion Training Courses
- Emotional Intelligence Training Course
- Facilitation Skills
- Introduction to Management
- Managing Remote Teams Training
- Matrix Management Training
- Mentoring Skills Courses
- Middle Manager Development
- Performance Management Training
- Problem Solving Training Courses
- Recognising and Dealing with Employee Stress
- Recruitment, Interviewing and Selection
- Situational Leadership® - Certification PUBLIC COURSE
- Situational Leadership®: Building Leaders PUBLIC COURSE
- Supervisory Skills
- Team Leadership Courses
- The Resilient Manager
- Unconscious Bias Training
Course format options
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Quality Improvement courses
Learn more about our Quality Improvement courses
CQI: IRCA Quality courses
- PT202 – Managing Process Performance PUBLIC COURSE
- PT203 – Managing Management Systems PUBLIC COURSE
- PT204 – Managing Change and Continual Improvement PUBLIC COURSE
- PT205 – Managing Problem Solving PUBLIC COURSE
- PT208 – Managing Quality Planning PUBLIC COURSE
- PT209 - Managing and Influencing Stakeholders NEWPUBLIC COURSE
Process Improvement courses
- 8 Disciplines of Problem Solving (8D)
- Lean Practitioner
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt Training
- Technical Report & Business Writing Courses
Course format options
- PT202 – Managing Process Performance
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Personal Impact & Effectiveness courses
Learn more about our Personal Impact & Effectiveness courses
- Advanced Presentation Skills Courses
- Assertiveness at Work
- Facilitating motivational Meetings
- Giving and Receiving Feedback Training
- Handling the Media
- Influencing and Persuading
- Interpersonal Skills Training Courses
- Managing Upwards
- Presentation Skills
- Public Speaking
- Resilience and Personal Wellbeing
- Mental Health First Aid Introduction
- Mental Health First Aid One Day
- Mental Health First Aid Two Day
Course format options
- Specialised Business Skills courses
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Customer Service & Sales courses
Learn more about our Customer Service & Sales courses
- Consultative Selling
- Negotiation Skills Courses
- Credit Control
- Customer Relationship Management Courses
- Creating a Positive Customer Experience
- Dealing With Complaints and Aggression
- Selling Skills Training
- Sales Negotiation Training
- Telephone Techniques Skills
Course format options
- Trainer & HR Development courses
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ILM Accredited courses
Learn more about our ILM Accredited courses
- Level 2 Award in Leadership and Team Skills
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Certificate in Team Leading
- Level 3 Award in Leadership and Management
- Level 3 Certificate in Leadership and Management
- Level 3 Certificate in Principles of Leadership and Management
- Level 4 Award in Leadership and Management
- Level 5 Award in Leadership and Management
- Level 5 Certificate in Leadership and Management
Course format options
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CMI Accredited courses
Learn more about our CMI Accredited courses
- Level 2 Award in Team Leading
- Level 2 Certificate in Team Leading
- Level 2 Diploma in Team Leading
- Level 3 Award in Principles of Management and Leadership
- Level 3 Diploma in Principles of Management and Leadership
- Level 5 Diploma in Management and Leadership
Course format options
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