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Management & Leadership courses
Learn more about our Management & Leadership courses
- Appraisal Skills
- Business Planning
- Change Management Training
- Coaching for success
- Delegation Training
- Diversity and Inclusion Training Courses
- Emotional Intelligence Training Course
- Facilitation Skills
- Introduction to Management
- Managing Remote Teams Training
- Matrix Management Training
- Mentoring Skills Courses
- Middle Manager Development
- Performance Management Training
- Problem Solving Training Courses
- Recognising and Dealing with Employee Stress
- Recruitment, Interviewing and Selection
- Situational Leadership® - Certification
- Situational Leadership®: Building Leaders
- Supervisory Skills
- Team Leadership Courses
- The Resilient Manager
- Unconscious Bias Training NEW
Course format options
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Quality Improvement courses
Learn more about our Quality Improvement courses
CQI: IRCA Quality courses
- PT202 – Managing Process Performance
- PT203 – Managing Management Systems
- PT204 – Managing Change and Continual Improvement
- PT205 – Managing Problem Solving
- PT208 – Managing Quality Planning
- PT209 - Managing and Influencing Stakeholders NEW
Process Improvement courses
- 8 Disciplines of Problem Solving (8D)
- Lean Practitioner
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt Training
- Technical Report & Business Writing Courses
Course format options
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Personal Impact & Effectiveness courses
Learn more about our Personal Impact & Effectiveness courses
- Advanced Presentation Skills Courses
- Assertiveness at Work
- Facilitating motivational Meetings
- Giving and Receiving Feedback Training
- Handling the Media
- Influencing and Persuading
- Interpersonal Skills Training Courses
- Managing Upwards
- Presentation Skills
- Public Speaking
- Resilience and Personal Wellbeing
- Mental Health First Aid Introduction
- Mental Health First Aid One Day
- Mental Health First Aid Two Day
Course format options
- Specialised Business Skills courses
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Customer Service & Sales courses
Learn more about our Customer Service & Sales courses
- Consultative Selling
- Negotiation Skills Courses
- Credit Control
- Customer Relationship Management Courses
- Creating a Positive Customer Experience
- Dealing With Complaints and Aggression
- Selling Skills Training
- Sales Negotiation Training
- Telephone Techniques Skills
Course format options
- Trainer & HR Development courses
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ILM Accredited courses
Learn more about our ILM Accredited courses
- Level 2 Award in Leadership and Team Skills
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Certificate in Team Leading
- Level 3 Award in Leadership and Management
- Level 3 Certificate in Leadership and Management
- Level 3 Certificate in Principles of Leadership and Management
- Level 4 Award in Leadership and Management
- Level 5 Award in Leadership and Management
- Level 5 Certificate in Leadership and Management
Course format options
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CMI Accredited courses
Learn more about our CMI Accredited courses
- Level 2 Award in Team Leading
- Level 2 Certificate in Team Leading
- Level 2 Diploma in Team Leading
- Level 3 Award in Principles of Management and Leadership
- Level 3 Diploma in Principles of Management and Leadership
- Level 5 Diploma in Management and Leadership
Course format options
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