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Authority should be vested in the people doing the work to improve their own processes to teach them how to measure them and to understand them. They should not have to ask for permission to improve their processes. STEVE JOBS

Across all types of organisations, improving quality and process improvement is vital for operational success.

GBS Corporate Training offers a range of CQI accredited Practitioner qualifications designed to provide the knowledge and skills to be able to analyse and redesign their processes to remain competitive and avoid unnecessary waste.

Completion of two Quality Professional training courses, alongside having demonstrable work experience, provides a route to gaining Chartered Quality Professional status (CQP).

We are also able to consult with clients across all industries to focus upon all types of process and performance challenges using a breadth of effective tools and techniques.


The CQI Competency Framework

The CQI Competency Framework allows you to master the key competencies which are needed in order to become successful in your role.

The framework is structured around good governance (i.e. ensuring that the interests of the customers and stakeholders are met), agile assurance (e.g. putting systems in place to protect and enhance your organisation against risk) and improvement (by evaluating and transforming the organisations structure to maximise productivity).

By using the unique CQI Competency Framework, you are more likely to influence others to ensure that ‘quality’ remains central to everything within your organisation.

The CQI Competency Framework