There is always a reason for behaviour.
This is worth remembering because if certain conditions prevail, even a previously high performer can slip into becoming an underperformer. A skilled manager will recognise this, and will attempt to diagnose what might be causing the performance issue, and will work with the individual to restore or even improve performance levels.
Successful organisations understand that managing and motivating others to maximise their work performance, and achieve business objectives, is a skill in its own right. It is one that needs to be developed separately to the development of their peoples’ technical skills.
This practical GBS 2 day course is designed to provide anyone in a Line Manager role with a toolkit to help them diagnose causes of underperformance and drivers of high performance.