With more people than ever now working remotely it is essential that guidance, support and the opportunity for continuous development is provided digitally in order to strengthen capabilities, develop knowledge and ensure business growth.
GBS Corporate Training provide a range of digitally delivered, short courses, designed to meet specific learning and development needs through targeted learning and specialist facilitation. They are ideal to support every step of a person’s career journey.
Dealing with difficult staff is a problem that most managers must face. It rarely goes away without intervention and often a disciplinary and grievance review is necessary and needs to be handled correctly.
Managers need to question the member of staff carefully to obtain all the facts and to record their findings in full. They will then need to understand the legal implications of words and actions.
The GBS one day Handling Discipline and Grievance course is aimed at managers, team leaders and supervisors with responsibility for handling discipline and grievance issues. This course will also look at the worst-case scenario, the Industrial Tribunal, to reinforce the importance of keeping accurate records.