With more people than ever now working remotely it is essential that guidance, support and the opportunity for continuous development is provided digitally in order to strengthen capabilities, develop knowledge and ensure business growth.
GBS Corporate Training provide a range of digitally delivered, short courses, designed to meet specific learning and development needs through targeted learning and specialist facilitation. They are ideal to support every step of a person’s career journey.
Consultative selling skills are an essential skill to have in today’s business environment because they provide the ground work for developing trust with a client. Trust is essential in ensuring a client is truly receptive to your ideas and viewpoints, which might differ from theirs. Where there is no trust, or it has not been established fully, the buyer will remain dubious, perhaps suspicious and may well look to other providers for a solution or product.
Developing a trusted advisor status has become key in today’s competitive market place.
Without trust, you’re left to compete only on features and price…features and price — along with everyone else.
This course is designed to move sales people on from the basics of ‘show-tell-sell’ to the level of a sales consultant, where there is a focus on identifying and satisfying the real needs of clients. Participants will learn how to build the all-important trust, ask the questions that identify these real needs so that the appropriate advantages and benefits can be presented. They will learn to listen more carefully, to ensure they are able to identify and act on buying signals, overcome objections and close more sales.