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ILM Accredited Courses

Level 5 Award in Leadership and Management

Course Overview

Practical and strategic expertise to help you excel in your role

Who are these qualifications for?

Project managers, department heads, and other practising middle managers will develop the skills and experience which are critical to the improvement of performance. By taking the course you will also gain an insight to carry out management responsibilities. This qualification is available as a concise Award, a broader Certificate or a very comprehensive Diploma. GBS will work with your employer to find the units that suit your (or your organisation’s) requirements.

This course covers the following range of skills:

  • Working with people – a range of units including how to deal effectively with stress and conflict, manage remote workers and build excellent customer relations
  • Managing yourself and personal skills – including units that focus on assessing your own leadership performance and developing critical thinking
  • Providing direction – such as leading teams to achieve organisational goals and objectives and making strong and informed management decisions
  • Facilitating innovation and change – for example, build a culture of continued improvement and leading people through change
  • Achieving results – such as managing for efficiency and effectiveness and managing projects that get results
  • Using resources – including managing facilities and information

Progression pathway

These qualifications will provide progression opportunities to other qualifications including:

  • ILM Level 5 Diploma in Principles of Leadership and Management

Credit Value

6 - 12

Total time required for this qualification

60 hours


The qualification is structured into 2 groups. At least hour of induction and at least 3 hours of tutorial support are required. There are no mandatory units and a wide range of optional units. Learners must attain a minimum of 6 credits and no more than 12 credits to achieve this qualification.

Units from group 1

  • Managing Improvement
  • Making a Financial Case
  • Developing Critical Thinking
  • Leading Innovation and Change
  • Managing Individual Development
  • Managing Stress and Conflict in the Organisation
  • Understanding the Organisational Environment
  • Understanding Organisational Culture and Ethics
  • Managing Customer Relations
  • Managing for Efficiency and Effectiveness
  • Managing Projects in the Organisation
  • Managing Resources
  • Managing Information
  • Managing Recruitment
  • Managing Work Analysis
  • Analysing and Interpreting Statistics to Inform Management Decisions
  • Understanding the Management of Facilities
  • Making Professional Presentations
  • Developing and Leading Teams to Achieve Organisational Goals and Objectives
  • Assessing Your Own Leadership Capability and Performance
  • Managing Own Continuing Professional Development (Certificate and Diploma only)
  • Becoming an Effective Leader
  • Preparing to Apply Lean Production and Improvement Methodologies to Operational Problems in Service Delivery
  • Applying Lean Production and Improvement Methodologies to Operational Problems in Service Delivery (Certificate and Diploma only)
  • Improving and Maintaining the Organisation’s Environmental Performance
  • Managing Remote Workers
  • Partnership Working
  • Understanding Governance of Organisations
  • Knowledge and Information Management
  • Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring
  • Improving Own Leadership Performance Through Action Learning (Diploma only)
  • Managing Mental Health in the Workplace

Units from group 2

  • Understanding the Management Role to Improve Management Performance
  • Planning and Leading a Complex Team Activity
  • Managing Equality and Diversity in Own Area
  • Managing Risk in the Workplace
  • Delegating Authority in the Workplace
  • Developing People in the Workplace
  • Developing Your Leadership Styles
  • Understanding Financial Management
  • Management Communication
  • Managing Personal Development (Diploma only)
  • Managing the Analysis of Secondary Data
  • Managing a Healthy and Safe Environment
  • Managing Meetings
  • Managing Marketing Activities
  • Data Collection and Analysis to Justify Management Decision Making
  • Motivating People in the Workplace
  • Solving Problems by Making Effective Decisions in the Workplace
  • Managing and Implementing Change in the Workplace
  • Understanding the Organisational Culture and Context
  • Understanding Work in Contemporary Society
  • Budgetary Planning and Control
  • Interpreting Financial Statements to Assess Organisational Performance Using Financial Ratios
  • Understanding the Importance of Marketing for an Organisation
  • Using Quantitative Methods to Solve Management Problems
  • Understanding the Economics of the Marketplace
  • Developing Individual Mental Toughness
  • Understanding the Macro Economic Environment (Diploma only)
  • Developing a Culture to Support Innovation and Improvement
  • Managing Operations Research

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