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Personal Impact and Effectiveness Courses

Managing Upwards

Course Overview

We normally know how to manage our own teams, or colleagues, but being able to successfully “manage” our Boss, or more senior colleagues can present a challenge for many, and is a really useful skill for anyone in business to perfect. There are so many times we have to manage upwards: we might need more staff, or an increase in the budget a change to an existing working practice, perhaps different working conditions.

Additionally, it can sometimes be a struggle for some to have a healthy relationship with the boss, or others more senior, and this can cause friction as well as negatively impact motivation and ability to perform at our peak.

This GBS course will teach you how to better understand your boss, or your boss’s boss and their motivators and drivers, and teach you techniques to adapt your communication style, improve your ability to influence outcomes, achieve your aims, and ensure a healthy relationship exists between you.

Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.

Typical learning outcomes

  • Understand the drivers and motivators of your Boss and or their Bosses
  • Understand the challenges each of you face within the relationship, and at work
  • Explored different ways to improve the quality of the relationship
  • Learn how to speak in their language and adapt own approach and style
  • Understand their personality profile and consider how it differs from yours
  • Learn techniques to handle difficult messaging and situations
  • Considered their priorities, and viewed the world from their perspective to increase understanding and empathy
  • Develop a personal action plan

Course format options

  • In House Course
  • Prices available on request
  • Virtual

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