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Digitally Delivered Courses

Communicating Through Change

Course Overview

Change is an inevitable part of any business so it is important that it is handled positively and appropriately. This makes the ability for managers and leaders to communicate effectively during periods of change their most important tool, as people look to them to lead the way through transitioning into a new way of working.

Our Communicating Through Change course has been designed for anyone who is involved in ensuring that change is managed within the business as smoothly and positively as possible.

It is digitally-delivered so you can practice newly-learned skills with a specialist facilitator online and receive feedback on ways in which you can improve your online communication style.

Typical learning outcomes

  • Understand how individual attitudes and perceptions affect people’s response to change
  • Be able to utilise techniques to reduce resistance to change
  • Be able to create a virtual environment in which people welcome and respond positively to change
  • Understand how to involve everyone in the process and how to use participative and motivation techniques
  • Identify the signs and symptoms of stress when communicating with someone online

Course format options

  • Virtual

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