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Digitally Delivered Courses

Problem Solving Training and Decision-Making

Course Overview

The speed of change in the business world is so rapid that it drives the need for organisations to continually adapt, improve and find enhanced ways of delivering a service or product. This makes the ability to solve problems and make better, more informed decisions, critical to business success.

Employees who have advanced problem solving and decision-making capabilities are able to look past the conventional way of doing things and take calculated risks to arrive at new and innovative solutions. Those with this type of mind-set demonstrate a high level of commitment to completing a project, against all the odds, and find a way to overcome any obstacle placed in their path. They are also able to make more informed and less reactive decisions.

What is Problem Solving and Decision-Making Training?

Problem solving and Decision Making training is designed to develop specific skills in people who may need to come up with different or improved ways of achieving business goals whilst having the knowledge and ability to make business-critical decisions. These skills include areas such as understanding the decision-making process and knowing how to apply various techniques to solve problems or come up with new ideas.

This highly practical and experiential problem solving and decision-making training course has been designed for anyone that requires the tools and techniques to resolve problems, make good business decisions and gain the commitment of others.

Please note, this course can be delivered either virtually, face to face, or it can be delivered with a blend of both formats.

Typical learning outcomes

  • Be able to clearly define a problem
  • Apply a variety of problem-solving tools and techniques to actual business problems
  • Develop a consistent problem-solving approach
  • Generate a range of effective solutions
  • Understand the decision-making process
  • Make better, more informed decisions
  • Gain the commitment of others to the solution

Course format options

  • In House Course
  • Virtual

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