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Digitally Delivered Courses

Stakeholder Management

Course Overview

The effective management of your stakeholders is one of the most important factors that contribute to business success.

Many people often refer to their stakeholders as their directors or investors, but your stakeholders can be anyone who has an interaction with your business - these include your customers and your employees.

Our Stakeholder Management course is designed to help you use strategies that positively manage the different levels of stakeholders within your organisation. The strategies include organising, monitoring and improving relationships by systematically identifying and reviewing your stakeholders needs and expectations.

You will learn to use the stakeholder strategy map, and explore online tools to ensure strong business relationships.

Typical learning outcomes

  • Be able to communicate digitally
  • Review and employ a range of online skills essential to effective stakeholder management and mapping
  • Initiate and maintain effective online partnerships with stakeholders in order to understand their priorities and needs
  • Take ownership for stakeholder issues and handle effectively
  • Manage stakeholder expectations while maintaining the balance between corporate restrictions and client retention

Course format options

  • Virtual

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