Course Overview
One of the most important attributes of any inspiring manager or leader is their ability to display emotional intelligence. The ability to understand, relate and manage their effect on others is critical to effective leadership and with the rise of hybrid working structures, managers and leaders now need to be able to demonstrate emotional intelligence both in-person and digitally.
Our Emotional Intelligence programme will enable you to develop your skills in demonstrating higher levels of emotional intelligence and is suitable for anyone who wants to fully understand what is meant by the term. It is also ideal for those who require the skills to be emotionally intelligent within a remote setting.
Please note, this course can be delivered either virtually, face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Understand what is meant by the term Emotional Intelligence (EI)
- Consider people who have EI and the impact they have
- Explore each of the constructs of EI and associated competencies
- Higher levels of self-awareness, self-regulation, social skills, empathy and motivation
- Identify how different emotions affect behaviours
- Identify digital tools and strategies to use in remote communication
Course format options
Other Digitally Delivered Courses
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