Course Overview
One of the most important attributes of any inspiring manager or leader is their ability to display emotional intelligence. The ability to understand, relate and manage their effect on others is critical to effective leadership.
With the rise in people working from home the use of emotional intelligence is now being displayed within remote or digital settings. For example, the ability to lead and inspire on a video conference call can boost productivity and spur higher levels of employee engagement.
Our Emotional Intelligence course is delivered digitally by a specialist facilitator allowing you to develop your skills in demonstrating higher levels of emotional intelligence, from a remote setting.
It is designed for anyone who wants to fully understand what is meant by Emotional Intelligence, and for anyone who wants to learn how to be emotionally intelligent within a remote setting.
Please note, this course can be delivered either virtually, face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Understand what is meant by the term Emotional Intelligence (EI)
- Consider people who have EI and the impact they have
- Explore each of the constructs of EI and associated competencies
- Self-awareness, self-regulation, social skills, empathy and motivation
- Identify how different emotions affect behaviours
- Identify digital tools and strategies to use in remote communication
Course format options
Other Digitally Delivered Courses
*ISO 9001:2015 relates to GBS Corporate Training's products and services